Effective Date: Wednesday, 28 May 2025


Welcome to VulaRide. Your privacy is important to us. This Privacy Policy explains how we collect, use, disclose, and protect your information when you use our mobile application and services (“VulaRide,” “we,” “us,” or “our”).

By using VulaRide, you agree to the collection and use of information in accordance with this policy.

1. Information We Collect


1.1 Personal Information


We may collect the following personal information you provide to us when you register or use VulaRide services:

·        Full name

·        Phone number

·        Email address

·        Payment details (e.g., credit/debit card, mobile money info)

·        Profile picture (if provided)

·        Location data (GPS) to enable ride and delivery services

1.2 Usage Data


We automatically collect certain information about how you access and use VulaRide, including:

·        Device information (device type, operating system, unique device IDs)

·        Log data (IP address, browser type, app version, access times)

·        Location information (with your permission) to provide services

1.3 Cookies and Tracking Technologies


We may use cookies and similar tracking technologies to enhance your experience and gather analytics about app usage.

2. How We Use Your Information


We use your information to:

·        Provide, operate, and maintain VulaRide services

·        Process transactions and payments

·        Communicate with you about your account, bookings, and updates

·        Improve and personalize your experience

·        Detect, prevent, and address technical issues and fraud

·        Comply with legal obligations

3. Sharing Your Information


We do not sell your personal information. We may share your data with:

·        Service providers and partners who help us operate VulaRide (e.g., payment processors, delivery partners)

·        Law enforcement or regulatory authorities when required by law

·        In the event of a merger, acquisition, or sale of assets

4. Data Security


We take reasonable measures to protect your information from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission or storage is completely secure.

5. Your Rights


Depending on your location and applicable laws, you may have the right to:

·        Access and update your personal data

·        Request deletion of your data

·        Object to or restrict processing

·        Withdraw consent where applicable

Please contact us at works.henry@gmail.com for any requests or questions regarding your personal data.

6. Children’s Privacy


VulaRide is not intended for individuals under the age of 18. We do not knowingly collect personal information from children.

7. Changes to This Privacy Policy


We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy in the app and updating the effective date.

8. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at:

Email: works.henry@gmail.com

Address: 3P79+H44 Grand moulin, Douala

Phone: (+237) 670 030 450